Frequently Asked Questions
General
Yes, however residents are responsible for painting the walls back to the original color at move-out.
No, satellite dishes may not be installed.
Schedule a tour online or call us. After submitting an online request, our team will confirm your appointment. Note: All guests 18+ must bring a valid government-issued photo ID and verify their ID before touring.
We offer 1 and 2 bedroom apartment homes at our community. Visit our Floor Plan page to view our pricing and availability, as well as video tours of some of our floor plan types.
Services
Yes, we offer an on-call courtesy officer for after-hours noise complaints. To request assistance, call the office number and follow the prompts to leave a voicemail with your complaint details, apartment number, and phone number. The courtesy officer will receive your message and respond as soon as possible.
| Yes, our community proudly participates in a mixed recycling program! |
Amenities
Select apartments offer private balconies/patios with enclosed storage. Contact our leasing office for more details!
Yes, we have a 24-hour fitness center available for resident use.
Westdale Parke Apartments is home to two sparkling pools. The pools are open from 10am-10pm.
Neighborhood
Our community offers onsite Level 2 EV charging stations. You can also visit https://afdc.energy.gov/fuels/electricity-locations to locate other nearby charging stations.
The closest schools to our community are Doss Elementary, Murchison Middle School, and Anderson High School. Other schools include University of Texas at Austin.
The closest airport to Westdale Parke Apartments is Austin-Bergstrom Airport.
Westdale Parke has an onsite dog park for resident convenience!
The closest grocery store to Westdale Parke Apartments is HEB in Village Center.
The closest hospital to Westdale Parke Apartments is Ascension Seton Northwest Hospital .
The closest shopping center to Westdale Parke is Northcross Shopping Center on Anderson Lane.
Lease
After an application is approved, each leaseholder will receive an email with instructions to review and electronically sign the lease.
Residents may break their lease at any time. However, they will be responsible for any applicable early termination fees outlined in the lease agreement.
Guests not listed on the lease may not stay for more than 2 nights in a single week or more than 4 nights in any given month.
Yes, leaseholders must inform the office staff if a guest stays for more than 4 nights in any given month and must be added to the lease.
Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.
Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:
Westdale Parke
P.O. Box 3687
Coppell, TX 75019-4277
If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.
Our shortest lease terms start at 1 month.
Our lease terms range from 1-15 months.
Payments
Once an application is approved, a leasing team member will email a welcome letter outlining the first payment, which may include: prorated rent, deposits, and any applicable fees, along with other important move-in information.
Security deposits are refundable, however any deductions for final utility charges, cleaning, or damages beyond normal wear and tear may be applied. Once those charges are processed, any remaining balance will be refunded to you.
Rent is due by the 1st of each month.
Resident Portal
Yes! Our community uses the Westdale Living Mobile App, available on Google Play and The App Store.
Through the app, residents can make payments, create maintenance requests, and get notified of announcements and calendar events when push notifications are enabled.
Residents can access the portal online at www.westdaleresidents.com or through the Westdale Living Mobile App, available on Google Play and The App Store.
Pets
Yes, Westdale Parke is a pet-friendly community. Please reference our pet policy on the Amenities page or contact us for more information.
No, exotic pets are not allowed. This includes, but is not limited to, livestock, poisonous reptiles, amphibians or fish, snakes, birds of prey, insects, arachnids, and rodents (except for hamsters, guinea pigs or gerbils.)
| We allow 2 pets per household. |
Our pet-friendly community offers an on-site pet park to keep your furry friends happy. Contact our leasing team for details on pet restrictions or additional pet-related amenities!
Parking
Uncovered parking is complimentary. Upon availability, covered parking can be rented for a monthly fee.
Yes, our community offers carports for an additional monthly cost. Please contact our office for availability and pricing.
Yes, all guests need to register their vehicles through the QR code on signs located at each entrance.
Parking at Westdale Parke is available on a first come, first served basis.
Motorcycles must be parked in regular parking spaces.
Visitors may park in any available parking space when visiting Westdale Parke.
Application Process
The total gross income of all applicants must not fall below three (3) times the amount of rent you will be required to pay, considering any state, federal or local assistance, benefits, or subsidies you receive. The income requirement may be modified if required by federal, state, or local government subsidy or financing programs. A guarantor or additional deposit may be required if the income requirements are not met. All applicants are subject to approval through ScreeningWorks, the community’s third party applicant screening agency. Screening criteria will be applied uniformly and in a manner consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Approval of all applicants are based on an empirical system that incorporates multiple credit factors along with other non-statistical factors to determine overall applicant worthiness.
Applicants are required to verify income by completing an income verification step provided in the applicant portal after the application is submitted. Applicants can connect a bank account or connect directly to a payroll provider. In some cases, your employer may automatically provide salary information through The Work Number. Self employed applicants must either connect a bank account, provide a financial statement prepared by a CPA, or provide the previous year’s W9. Newly employed applicants must provide an official offer letter including salary and start date from the employer.
A valid government-issued photo identification is required as part of the application process. The following are acceptable forms of identification:
Group A Primary Acceptable ID
- Valid driver's license from a U.S. state
- Federal or state ID card
- Military ID card
- U.S. passport or card
- Permanent Resident Card
- Foreign Passport with one of the following:
- Valid copies of Temporary I-551 Employment Authorization
- Form I-20
- Form I-94
- Form I-485
Yes, applicants can have a guarantor. The guarantor must meet the qualifying criteria and have a gross income that is 5x the rent amount. Guarantors are for people who do not qualify for income only.
All applications MUST include everyone who will be living in the apartment, including those under the age of 18 and guarantors (if applicable). Those over the age of 18 MUST be listed as a leaseholder. During the application process, the primary applicant will be prompted to invite, via email, all persons 18 and older to complete an individual application. For anyone under 18 years of age, only name and date of birth need to be entered.
If an application has not yet been approved by the leasing office, applicants can log into the Application Portal, and invite any additional roommates to complete their individual application. Be sure to contact us to let us know when a new roommate has been added to ensure they are included in the approval process. Note: If an application has already been approved, please contact the leasing team directly.
Unfortunately, all applicants over the age of 18 must meet our standard Qualifying Criteria to be able to move forward in the application process.
Any outstanding charges can be paid through the Applicant Portal.
We will contact you as quickly as possible! We know that you’ll be waiting to hear from us and our goal is to make this a fast and easy process for you.
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Our team is always ready to answer your questions.